DELIVERY COSTS / TIMESCALES
Delivery cost will depend on the type of service chosen at checkout.
- UK First Class Delivery (1-3 Day) : £3.20
- UK Next Day – Before 1pm: £8
- UK Saturday Delivery ( must be placed on Friday by 12 pm ) : £12
- Ireland ( 5-7 Day) Delivery: £10
- Worldwide 10 Day Delivery: £12 - £20
- Worldwide (3-4 Day ) Express shipping : £25
WHERE IS MY ORDER?
If you have ordered within the last 24-48 hours then please be patient. Your item is in the postal system and is working its way towards you! Unfortunately our delivery times are only estimates and cannot be guaranteed, but we have found them to be accurate in the majority of orders. If 48 hours have passed and you have not received a confirmation email with your tracking information, please contact us to receive the tracking information.
WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?
Depending on the value of your order, your package may or may not be charged customs or import taxes. In our experience, order values of less than £35 are unlikely to inccur any import duties or fees in most developed countries.
However, if your parcel does incur customs taxes or duty it’s entirely up to you (as the receiver) to cover these costs. Unfortunately, as these charges differ from country to country we are unable to directly advise you on what these might be. We recommend contacting your local customs office prior to ordering so you’re not surprised by any unexpected delivery charges.
In the unlikely event that you wish to refuse your delivery, you may still be held responsible for the original customs fees or import duties and the cost of returning the package to us. We regret that we can only refund you the value of your order minus any fees we are charged upon return for your item. If a delivery is refused by you then unfortunately we cannot be held liable for any loss or damage incurred by your order during transit back to us.